Office Manager Role Module – Julia Molloy

Office Manager Role Module

$199.00

Your key admin, whether a part-time Administrative Assistant or a high level Business Manager or Operations Director, this role is fundamental to the proper functioning of a design firm.

The OFFICE MANAGER category will help you to avoid a common mistake designers tend to make is hiring more design staff and leaving their admin roles poorly staffed. This can be avoided by understanding what this role does and how to hire and train and manage this key team member.

Description

Your key admin, whether a part-time Administrative Assistant or a high level Business Manager or Operations Director, this role is fundamental to the proper functioning of a design firm.

The OFFICE MANAGER category will help you to avoid a common mistake designers tend to make is hiring more design staff and leaving their admin roles poorly staffed. This can be avoided by understanding what this role does and how to hire and train and manage this key team member.

I recommend this role is the first hire, even if it is part time or an outside contractor, you need this admin aspect of your business well managed. This also means you’ll need structure and processes in place as well. Use this membership for all of this and create a strategic advantage for your firm.

To see the business materials in this category we’ve added thus far, go to the PRODUCTS drop down menu below and select this category.

BUNDLE PRODUCTS

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    Performance Review Guidance

    Use this Performance Method sheet to help you conduct performance reviews for your interior design business. This document is not specific to any one role, so you only need to download it once.

    I have found this method to be extremely helpful in conducting a review that is meaningful and will provide lasting improvement in your team members. Use this document in conjunction with the REVIEW SELF-EVALUATION AND SUPERVISOR’S WORKSHEETS for each role in your firm.

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    Office Manager Job posting

    Coming Soon

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    Office Manager Review Supervisor's Worksheet

    Use this worksheet to put down your thoughts about the performance of your Designer in key areas of performance and attitude. Use this in conjunction with the DESIGNER REVIEW SELF-EVALUATION WORKSHEET and the PERFORMANCE REVIEW GUIDANCE sheet to conduct your Designer’s performance review with confidence and exceptional results.
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    Office Manager Review Self-Evaluation Worksheet

    Do you provide 90 day and annual reviews for your team? The performance evaluation can be a powerful tool in grooming and honing your team members in serving your interior design business well. The Office Manager is a key role in an optimally functioning design firm. Use the review tools provided in the VIP Membership to get this process right.

    Did you know that employees modify their behavior based on their own assessment more so than the assessment of others? Use this knowledge to craft your review process into a powerful tool that increases performance, pride and morale.

    This involves a few steps. Give this Office Manager Review Self-Evaluation Worksheet to your office Manager a week prior to your scheduled review. Have them turn it in to you 3 days prior to their review. Use their self-evaluation to assess their perception of their role, performance and mindset and use as a starting point in developing your own feedback.

    Use the OFFICE MANAGER REVEW SUPERVISOR’S WORKSHEET to write down your own thoughts on their performance and perception of their morale. You will also want to download the REVIEW GUIDANCE sheet here in the membership to help you craft your feedback and run the review with confidence and optimal results.

    The REVIEW GUIDANCE sheet is the same for all team members, so you only need to download it once. The OFFICE MANAGER REVIEW SELF-EVALUATION WORKSHEET AND SUPERVISOR’S WORKSHEET are specific to the Office Manager role and address aspects of this role specifically.

    This is a Word document they can print out or fill in on the computer. If you’ve hired a great admin, do them and your firm the service of conducting a meaningful performance evaluation and groom them into the ideal Office Manager that will help catapult your firm to the next level!

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    Office Manager or Business Manager Job Description

    Want to hire someone to help run your office and not sure what their role should include?
    This role is extremely critical to a well-functioning interior design business. I’ve created this comprehensive Word document that lists all the duties for the person running your office. It is extremely helpful in crafting their role. Even if you are hiring an admin assist for now, this list of duties is a great place to start. Modify it as needed and gradually grow their role as your company’s needs expand.

    This document is based on a decade of work with small and large design firms and is very well crafted. I am certain you will find it invaluable as you bring on your most important hire!

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    Office Manager Training Checklist

    The following is a checklist for training your new Office Manager or Admin. Each item is to be addressed fully during training. As the information is passed on and fully understood, the items are to be initialed by the trainee and the trainer.

    This is a Word document. Modify it as needed and provide your new hire with a streamlined and structured training process! Yes, imagine that!

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    Office Manager / Business Manager Accountability Chart

    An editable Word document listing all of the areas of the interior design business that the Office Manager or Business Manager is responsible for. Crucial for the proper training and management of this most important role.

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